Interactions LLC Security Rating
interactions.com- Industry Information Services
- Footprint 669 IPs
- Followers Monitored by 115 companies
- Year founded 2004
- Employees 201 - 500
Interactions LLC (also known as Interactions) is a technology company that delivers AI-powered customer experience solutions for businesses. The company specializes in combining generative AI, conversational AI, and human intelligence to automate and enhance customer interactions across multiple channels. Its platform enables self-service customer support, workflow orchestration, and real-time agent assistance, resulting in high automation rates and improved customer satisfaction. Interactions serves leading global brands, helping them resolve customer inquiries efficiently and reduce operational costs. The company operates under a SaaS business model, providing both application design and continuous optimization. Its solutions are used by organizations seeking to transform customer support into seamless, automated experiences.
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These are some of the factors we use to calculate the overall score:
Network Security
Discover open access points, insecure or misconfigured SSL certificates, or database vulnerabilities.
Patching Cadence
Understand how diligently a company is patching its operating systems, services, applications, software, and hardware in a timely manner.
IP Reputation
See the quantity and duration of malware infections, along with other factors influence the overall assessment of an organization’s IP Reputation.
Endpoint Security
Understand the effectiveness of protections in place for laptops, desktops, mobile devices, and all employee devices that access that company’s network.
How is your Scorecard calculated?
Take a look at the 10 factor categories at the core of SecurityScorecard’s cybersecurity rating methodology.
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